VETERAN-OWNED · INDUSTRIAL FIELD SERVICESFRANKLIN, WISCONSIN

WORKING EXPECTATIONS

Clear scope.
Accountable work.

Every engagement starts with an agreed equipment list, purpose, and boundary. The work has to fit the technical capability, legal authority, and conditions on site.

Inspection and reporting

Thermal surveys and condition reviews document observations under the conditions present at the time. The proposal identifies the assets, access arrangements, reporting depth, and any applicable standard or customer requirement. Inaccessible, unsafe, or unsuitable assets are recorded as excluded or deferred.

Machinery service and regulated trades

Machinery repair, maintenance, and equipment-specific electrical troubleshooting and repair are accepted only within the confirmed scope of capability and legal authority. Wisconsin electrical licensing has specific exemptions, but working inside an industrial facility does not automatically exempt every contractor or task.

Building electrical work and other regulated trade services require the appropriate credentials and arrangements. HVAC installation or servicing, chiller repair, and refrigerant-circuit work are not offered. Plumbing, pressure-vessel, elevator, fire-protection, and professional engineering work are also outside the current general machinery service offer.

Critical-facility support and HVAC boundaries

Critical-facility experience is applied through maintenance-program development, equipment-record and failure-history review, asset priorities, procedure development, spare-parts planning, and coordination with the facility’s authorized service providers. It is not an offer to install, service, or repair HVAC or refrigeration equipment.

Wisconsin generally requires HVAC Contractor registration to engage or offer to engage in HVAC installation or servicing, subject to specific exceptions. Federal EPA Section 608 technician certification separately applies to covered work that could release regulated refrigerants. A reliability or equipment-specific label does not change the requirements for the actual task.

Professional background and current services

Naval electronics and radar references describe prior career experience and the development of transferable diagnostic skills. Primary Industrial currently offers civilian industrial services. Military weapons, radar servicing, and classified work are not offered; no current security clearance, defense authorization, or government endorsement is represented.

Safe access and site coordination

The facility and service provider establish access, operating conditions, energy-control responsibilities, and any required qualified personnel before work. Energized electrical exposure, stored energy, guards, and safe restart requirements are addressed as part of that plan. Work can be deferred when conditions are unsuitable.

Standards and compliance documentation

Inspection records may support a facility’s maintenance and safety programs. They do not, by themselves, certify OSHA compliance or satisfy every requirement of NFPA 70B, NFPA 70E, an insurer, or another authority. Any standards-based engagement requires an agreed standard and edition, method, deliverable, and personnel qualification.

Condition surveys are not statutory code enforcement inspections. Professional engineering opinions, designs, and sealed studies are not part of the general offer.

Maintenance-program setup and improvement

Your company selects, licenses, and provides the CMMS or maintenance-management system, authorized access, and an internal owner. Primary Industrial helps establish or improve the maintenance program within that system: equipment records, PM tasks, work-order practices, spare-parts organization, team guidance, and review routines.

The proposal identifies assessment, preparation of information, authorized record entry or updates using standard system functions, and training. Software supply, custom coding, integrations, software repairs, and vendor-specific administration are not part of this service. System capabilities and permissions are reviewed before work is accepted; required administrator or vendor changes remain with the client’s authorized provider.

Record standards, the proposed changes, and the client’s preservation or backup arrangements are agreed before updates. Duplicate or obsolete records are reviewed with the client; cleanup does not mean deleting maintenance history or removing inspection obligations. The client approves changes and retains ownership of the system and its information.

Related technical planning

Department setup, spare-parts organization, work-management documentation, and capital-project coordination are scoped as operational support. Technical planning and project coordination do not represent an offer of licensed professional engineering services.

Engineering design, code-required calculations, sealed studies, permit submissions, and regulated construction or installation need separately established professional and trade authority. The proposal assigns responsibilities to the facility, OEMs, licensed professionals, and other contractors as appropriate.

Specialized process equipment

Industrial microwave-generator and other specialized machinery work is accepted only after reviewing the specific equipment, authorized documentation, required tools, personnel qualifications, and safe work methods. High voltage, stored energy, RF exposure, protective interlocks, and restart checks are addressed before work. Any required OEM involvement, specialist tests, or approvals are identified before the work is accepted.

Technical documentation and training

Training and documentation begin with an assessment of the equipment, audience, tasks, and customer-authorized source material. The proposal defines the deliverables, technical and safety reviewers, validation method, customer release approval, document rights, and revision responsibilities.

Site-specific SOPs and operating guides supplement authorized manufacturer information; they do not override OEM restrictions, safeguarding, energy-control requirements, or approved site procedures. Safety-critical gaps and conflicts must be resolved before the affected material is released. Practical demonstrations require an approved plan and appropriately authorized personnel.

Completing a training program does not by itself establish OSHA qualified-person status, satisfy every task-specific training obligation, or confer a trade license or professional engineering credential. Confidential employer materials and third-party documentation are used only with the necessary authorization.

Changes and completion

Additional problems, changed conditions, or work outside the original scope are discussed before proceeding. The handoff records completed work, verification results, unresolved items, and recommended follow-up. Verification confirms the agreed check; it does not guarantee that equipment will never fail.

CONTACT PRIMARY INDUSTRIAL

Discuss your equipment
or maintenance project.

Describe the machine, the problem, or the capability your team needs. The starting point can be one piece of equipment or a wider maintenance and training need.

Based in Franklin, WisconsinServing southeastern Wisconsin.
Other locations by arrangement.
What happens next
  1. Review the equipment, objective, and service fit.
  2. Clarify access, scope, deliverables, and responsibilities.
  3. Agree on pricing and timing before work begins.

Requests are reviewed before work is scheduled. For an immediate safety hazard, follow your facility’s emergency procedures.

All fields are required unless marked optional.

Share a general description. Leave out confidential drawings, passwords, and sensitive facility details.