Evidence-led decisions
Understand the operating context, test assumptions, and make the basis for each recommendation clear.
PRIMARY INDUSTRIAL · INDUSTRIAL FIELD SERVICES
Industrial reliability,
repair & technical training.
From PLCs, drives, motors, and pumps to industrial microwave generators and corrugated converting lines, Primary Industrial understands how the components work together. We turn that knowledge into fault diagnosis, equipment repair, condition insight, practical training, and maintenance programs your team can use.
Veteran-owned
Southeastern WisconsinDiscuss your project
Southeastern WisconsinDiscuss your project
01Understand equipment condition
Thermography & reliability
Infrared inspections of accessible machine electrical and mechanical assets, interpreted alongside load and operating conditions.
The handoff
Scope & deliverables Asset-linked findings, images, priorities, and recommended next actions.
02Resolve faults & recurring problems
Equipment repair & maintenance
Equipment-specific electrical, controls, mechanical, hydraulic, and pneumatic troubleshooting, repair, and preventive maintenance.
The handoff
Scope & deliverables Diagnostic findings, agreed work, verification checks, and a service record.
TECHNICAL SYSTEM GUIDE
FunctionSequenceChecks
Build your team’s equipment knowledge
Training, SOPs & manuals
SOPs, operating manuals, system explanations, and technician training developed around assessed equipment.
The handoff
Scope & deliverables Equipment-specific documents, practical instruction, and an agreed review process.
YOUR CMMSCLIENT-PROVIDED
Equipment records
PM tasks
Work orders
Spare parts
Findings & history
Build or improve your maintenance program
Maintenance program setup & improvement
Set up a new maintenance program or improve an existing one using the CMMS or maintenance system your company selects and provides.
The handoff
Scope & deliverables Organized records, practical workflows, and team training built around your chosen system.
Equipment-specific support, scoped to your operation.Not sure where to start? Tell us what you need.
THE EQUIPMENT BEHIND THE EXPERTISE
Your machinery.
Understood as a complete system.
A drive fault can interrupt a sequence. A worn bearing can affect the process. Get technical support that connects the controls, the mechanism, and the operating conditions.
Explore equipment expertiseFAULT ISOLATION & SYSTEM DIAGNOSTICS
Machine electrical & controls
Trace the relationship between machine power, control logic, feedback, and motion.
- PLCs, HMIs, machine circuits & industrial communications
- VFDs, AC/DC drives, servos, motor starters & relays
- Sensors, instrumentation, feedback devices & machine interlocks
INTEGRATED PRODUCTION MACHINERY
Corrugated & converting lines
Understand the production sequence from roll handling to printing, cutting, and folding.
- Corrugators, roll stands, glue systems, cutoffs & sheet transfer
- Flexographic printers, rotary die-cutters & folder-gluers
- Feeders, conveyors, balers, ink systems & scrap handling
SPECIALIZED PROCESS EQUIPMENT
Industrial microwave & food processing
Connect microwave generation with equipment power, controls, and process behavior.
- Industrial microwave generators & waveguide assemblies
- Equipment power supplies, controls, monitoring & interlocks
- Processing conveyors, motors, drives & supporting mechanisms
ROTATING EQUIPMENT & FLUID POWER
Mechanical systems & heavy machinery
Follow faults through rotating equipment, fluid power, and production mechanisms.
- Motors, pumps, gearboxes, bearings, shafts & couplings
- Hydraulic power units, valves, cylinders & pneumatic circuits
- Conveyors, belts, chains, sprockets & production mechanisms
THE EXPERIENCE BEHIND THE METHOD
Production maintenance leadership, technical training, and critical-facility reliability bring a wider perspective to each machine and the maintenance operation around it.
Equipment examples are assessed individually. Original technical illustrations. About the visuals
OUR CORE COMMITMENT
Closing the loop
on reliability.
Technical work should create clarity, lead to a defined action, and leave evidence of the result. The five segments of our mark express that commitment.
Copper marks verification: the evidence that closes the action.
- 01
Assess
Establish the objective, equipment history, operating context, and approved access.
- 02
Diagnose
Investigate within the agreed scope and separate observations from supported findings.
- 03
Plan
Define the corrective action, responsibilities, acceptance checks, and timing.
- 04
Execute
Carry out the authorized inspection, repair, maintenance, or technical development.
- 05
Verify
Check the result under agreed conditions and record what remains open.
A whole-system perspective
Connect electrical, mechanical, and process behavior with the people and maintenance practices around the equipment.
Accountable follow-through
Define the next action, verify the agreed result, and leave your team with useful knowledge and a clear handoff.
The process follows the evidence. New findings can return the work to assessment or diagnosis. Unresolved actions stay visible until the agreed verification is complete.
CONTACT PRIMARY INDUSTRIAL
Discuss your equipment
or maintenance project.
Describe the machine, the problem, or the capability your team needs. The starting point can be one piece of equipment or a wider maintenance and training need.
Based in Franklin, WisconsinServing southeastern Wisconsin.
Other locations by arrangement.
Other locations by arrangement.
What happens next
Requests are reviewed before work is scheduled. For an immediate safety hazard, follow your facility’s emergency procedures.